Enterprise Business Application and Software Development
Hyperlink Technologies leverages its consulting team’s expertise in custom application design, development and integration services to provide our clients with the most effective and reliable enterprise business solutions.
We guide organizations in the convergence of business and operational applications across financial, human resource, supply chain and customer relationship management (CRM) functions.
We offer application development and integration services across all technology platforms, operating systems and infrastructures.
Our Approach
- As a first step, we sit our customer down to know what exactly they want to achieve and we carry-out a pre-installation survey of the customer’s office layout through which we are able to discover the number of direct or CO lines required the quantity of users’ extension and their specific locations.
- Having done this, we also take time to intimate them on the various solutions we have in our portfolio. These solutions include pure Analogue extension, Analogue and Digital extensions, Hybrid solution- Analogue, Digital and IP extensions, IP extensions only and SIP extensions.
- We also let our customer know the equipment we are certified to install which are Panasonic, CISCO, Alcatel and Intelligence Interactive Enterprise IP & Customer Interaction Center™ (CIC) Solutions.
- Our discussion with our customer will eventually guide us in providing a very cost effective design and proposal
- For customers with no Voice infrastructure we propose to deploy one for them while for those with an existing Voice infrastructure we evaluate it to know if it could meet the solution chosen by the customer.
- For customers with no Voice infrastructure we propose to deploy one for them while for those with an existing Voice infrastructure we evaluate it to know if it could meet the solution chosen by the customer.